Legal access and payment records
Our Legal notice sets the conditions for opening, using and closing an account, while access remains where local law permits. We may request phone verification before account access and may check account details when a wallet record or withdrawal request needs clarification. For Jakarta and other
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Indonesian locations, the payment name shown in your account should match the route you choose, such as DANA, OVO, GoPay, QRIS, bank transfer or virtual account. We keep transaction references so you can ask about a status, correction or account decision. The notice also explains how
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we handle restricted access, changes to these terms and requests sent through our account help route. Read it before opening an account and return to it whenever your account details or payment route changes.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.